Security

As a credit union member, you can rest easy knowing that your savings are safe. In St. Canice’s Credit Union, your savings are secured in several ways;

  • Credit Union officials, whether volunteers or staff, are fidelity bonded.
  • Savings up to a limit of €12,700 per member are protected by the Savings Protection Scheme.
  • All monies received in St. Canice’s Credit Union are properly recorded.
  • Full financial statements are prepared and can be examined by members.
  • Government Guarantee – Individual members’ savings are guaranteed up to €100,000 per member under the Government Deposit Guarantee Scheme.
  • St. Canice’s Credit Union is regulated by the Central Bank of Ireland.

Deposit Guarantee Scheme – Information
In general, the Deposit Guarantee Scheme (DGS) protects deposits belonging to individuals, companies, partnerships, clubs and associations. It excludes public authorities, insurers, pension funds, collective investment schemes, banks and certain other financial institutions.
The Irish DGS covers deposits in branches of credit institutions authorised in Ireland. You do not have to be resident in Ireland or be an Irish citizen to be eligible for DGS compensation.
A deposit means a credit balance on an account with a bank, building society or credit union that must be fully repaid.
The following is a list of deposit types that may be considered eligible for Deposit Guarantee Scheme (DGS) compensation:

  • Current accounts
  • Saving accounts
  • Demand deposit accounts
  • Notice deposit accounts
  • Fixed-term deposit accounts
  • Share accounts in a building society or credit union
  • Deposit element of structured deposits/tracker bonds may also be eligible if the deposit element is repayable at par

Compensation payments will be based on details of eligible depositors and their accounts provided to the Deposit Guarantee Scheme (DGS) by the liquidator of the defaulting credit institution. The maximum amount of compensation from the DGS will be €100,000 per person per credit institution. Compensation will be based on the balance held in accounts on the date that the liquidator was appointed and will include any interest due on this date. All balances held in the depositor’s name (including balances held in a joint account or in a beneficiary account) will be aggregated and one compensation payment will be issued to the depositor for the total of all their deposits.

Protecting yourself online is important.

Phishing is a common technique used by fraudsters in an attempt to obtain personal and security information for the purpose of identity theft or financial gain. The fraudsters use email messages that appear to come from legitimate businesses in an attempt to fool you into visiting a fake website and supplying your personal details. Financial institutions are frequently targeted by these types of attacks.

St. Canice’s Credit Union may on occasion, send you product related or marketing surveys via email. It is important to note that these mails will never

  • Ask  for your Online Account login details or personal information.
  • Send you a link directly to the login page of our online page.
  • Ask you to share your full Login Pin or password.
  • Ask you to transfer money out of your account to protect yourself from fraud.
  • Request your account information through an onscreen pop-up window.

Fraudulent emails that are currently in circulation include:

  • Customer Record Updates:  these mails advise that you will be required to provide proof of identity and address; otherwise you will be unable to access your accounts from a specified timeframe, or
  • Secure Message: you will be asked to click on a message to view it.

The emails also include a false link to log into your online banking.

NEVER

  • Click on or open suspicious links and attachments.
  • Respond to unsolicited text messages or emails.
  • Provide your full banking details in a pop-up window.

Vishing is when someone calls you claiming to be from a Credit Union or other financial institution and request your financial and/or personal and security information.

The phone number they call from may appear to be a genuine Credit Union phone number but these can be mimicked by criminals.

If you suspect any fraudulent activity from any call you receive, you should ask the caller to confirm their authenticity and if still in doubt of the caller’s authenticity, end the call .

If you feel your Credit Union details have been compromised, call us immediately on 056 7722042.