Cyber Security

Protecting yourself online is important.

Phishing is a common technique used by fraudsters in an attempt to obtain personal and security information for the purpose of identity theft or financial gain. The fraudsters use email messages that appear to come from legitimate businesses in an attempt to fool you into visiting a fake website and supplying your personal details. Financial institutions are frequently targeted by these types of attacks.

St. Canice’s Credit Union may on occasion, send you product related or marketing surveys via email. It is important to note that these mails will never

  • Ask  for your Online Account login details or personal information.
  • Send you a link directly to the login page of our online page.
  • Ask you to share your full Login Pin or password.
  • Ask you to transfer money out of your account to protect yourself from fraud.
  • Request your account information through an onscreen pop-up window.

Fraudulent emails that are currently in circulation include:

  • Customer Record Updates:  these mails advise that you will be required to provide proof of identity and address; otherwise you will be unable to access your accounts from a specified timeframe, or
  • Secure Message: you will be asked to click on a message to view it.

The emails also include a false link to log into your online banking.


  • Click on or open suspicious links and attachments.
  • Respond to unsolicited text messages or emails.
  • Provide your full banking details in a pop-up window.

Vishing is when someone calls you claiming to be from a Credit Union or other financial institution and request your financial and/or personal and security information.

The phone number they call from may appear to be a genuine Credit Union phone number but these can be mimicked by criminals.

If you suspect any fraudulent activity from any call you receive, you should ask the caller to confirm their authenticity and if still in doubt of the caller’s authenticity, end the call .

If you feel your Credit Union details have been compromised, call us immediately on 056 7722042.