With the Coronavirus (COVID-19) now in the Republic of Ireland, we are conscious some Members may wish to avoid coming into our branches to carry out transactions. Therefore we would like to remind Members that most Credit Union services are available online and through our Member Services Centre.
Online & Phone options, if you wish to avoid transacting in branch.
I want to carry out a transaction by speaking to someone in the Member Service Centre.
- Call us on 056 7722042, our phone lines are open 6 days a week during the following times;
Monday to Friday: 9.30am – 5.30pm & Saturday 9.30am to 4.30pm
I would like to transact online but I am not yet registered for online services.
- Register for our online services via our website, simply complete the Signup Form. Please note it may take up to 10 days to receive your PIN for our online service.
I am registered for Online Services but can’t remember my login codes.
- Call our Member Service Centre on 056 7722042. Our staff will be happy to help.
I would like to get a Credit Union Debit Card and Current Account.
- You can apply for a current account and debit card either online (single account holders and members 16 years+ only) or by calling into one of our branches. More Information
I want to apply for a loan.
- Call us on 056 7722042, our phone lines are open 6 days a week during the following times;
Monday to Friday: 9.30am – 5.30pm & Saturday 9.30am to 4.30pm - Email us on loans@stcanceiscu.ie; once we have your up to date i.d. and proof of address on file we can complete everything over email with you.
I want to make a loan payment.
- You can make a payment over the phone.
- Call us on 056 7722042, our phone lines are open 6 days a week during the following times;
Monday to Friday: 9.30am – 5.30pm & Saturday 9.30am to 4.30pm
I want to call you but am out of credit.
- No problem you can Request a Call Back and we will ring you.
I have physical money or a cheque to lodge into my account and am worried about coming into a branch.
- In some branches we have a quick lodge secure cash box (e.g. High Street and MacDonagh Junction), you can put your money or cheque in an envelope and fill out your account details on a docket and post it, minimising the time you spend in the branch.
If you do need to come into a branch, observe the documented safety advice from the HSE.
We have hand sanitiser in each branch.
In the event of a Covid-19 incident preventing public access to our offices, please note that all electronic payments e.g. standing orders will be processed as normal.
If the situation regarding Covid-19 directly impacts credit union staff, we will provide you with further updates.
We will issue any required updates via our website and our social channels. Facebook, Instagram, Twitter.
Please follow these channels to remain up to date.